Context-Aware Support: Deploying AI Agents for Customer Queries

In the world of 24/7 commerce, customers don’t want to wait until "business hours" to get an answer. A delay of just ten minutes can be the difference between a completed sale and a lost customer.

However, for a local business owner or a small team, staying online every second is impossible. That’s why we built the Takeer AI Customer Support Agent.

Not Just a Chatbot—A Business Expert

Most chatbots are generic and frustrating. They give "canned" answers that don't help. The Takeer AI is different because it is context-aware.

• Learns from Your FAQ: You can feed the AI your specific business Frequently Asked Questions. Whether it's your return policy or your physical shop’s location, the AI knows it.
• Knowledge of Your Inventory: The AI has access to your product details. If a customer asks, "What are the dimensions of the wooden dining table?" or "Do you have this in a size 10?", the AI pulls data directly from your Takeer product entries to answer accurately.

Efficiency and Savings

By activating the AI Agent, you aren't just improving service; you are saving money.

• Credit-Based System: Businesses can add credits specifically for AI use. You only pay for the support you need.
• Human Handoff: The AI handles the repetitive, easy questions,leaving you and your team free to focus on high-value tasks and complex customer needs.

With Takeer AI, your shop never sleeps. Every query is an opportunity, and every opportunity is answered. Get started at takeer.com